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Home and Follow-ups: what to do today
Who's waiting on you, who's going cold, and who's hot right now.
Home shows what's pressing today: new leads, replies waiting, next steps due and sponsor deals that need a push.
Follow-ups
Contacts → Follow-ups is a ranked list of who to message today:
- Hot list: people most likely to buy or book, based on their messages and what they've done.
- Waiting on you: people who messaged last and haven't heard back.
- Going cold: interested people you haven't talked to in a while.
- Worth one more try: people who never answered, shown when you have an event coming up that you've marked to promote.
Each person has a Draft button that writes a message in your voice. Nothing is ever sent for you: you read it, edit it and send it yourself.
Still stuck? Write to hello@crustomer.us and a person answers.