Set up two-step sign-in (2 minutes)

Two-step sign-in asks for a 6-digit code from your phone after your password, so a stolen password isn't enough to get into your workspace. Owners and admins should turn it on: they can see and export everything.

Start here: sign in, then open crustomer.us/account/security (or tap Set it up in the yellow bar at the top of Crustomer) and tap Set up two-step sign-in. Then follow the steps for your phone.

On an iPhone (nothing to download)

1. Do this on your iPhone, in Safari.
2. Tap Add to iPhone Passwords. Your iPhone's Passwords app opens; tap Set Up Verification Code and save it.
3. Go back to Crustomer and tap the code box. Your iPhone suggests the 6-digit code above the keyboard; tap it, then Turn on.
4. Next time you sign in, the same thing happens: tap the code box and pick the code.

Older iPhone (before iOS 17) or prefer an app? Get Google Authenticator from the App Store and follow the Android steps; they work the same on iPhone.

On an Android phone

1. Get Google Authenticator from the Play Store (free). It's made by Google.
2. In Crustomer, tap Add to Google Authenticator. The app opens with Crustomer filled in; tap Add account.
3. Go back to Crustomer, type the 6-digit code shown for Crustomer, and tap Turn on.

Setting it up on a computer

1. Open crustomer.us/account/security on the computer and tap Set up two-step sign-in. A QR code appears.
2. iPhone: point the Camera at the QR code and tap Add Verification Code in Passwords.
3. Android: open Google Authenticator, tap +, then Scan a QR code.
4. Type the 6-digit code from your phone into the computer and tap Turn on.

Use a password manager like 1Password or Bitwarden? Tap Copy the setup key and paste it there instead.

Add a backup

If you lose your phone, you'd be locked out. After turning it on, tap Add a backup device and add a second phone, an iPad, your laptop's password manager, or a business partner's phone.

Lost your phone?

Ask another owner of your workspace to reset it, or write to hello@crustomer.us and we'll verify it's you and turn it off so you can set it up again.