Help / Contacts and sign-ups
Which platform each guest came through
Partiful, Posh, Eventbrite and your own: split blasts by where people got in.
Every guest on an event remembers where they got in. Ticket platforms you connect set it automatically. For guest lists, pick the platform when you add the list.
- Events → New event: add the attendance list (CSV) and pick its ticket platform. Or open an event later and use Add an attendance list.
- Not in the list? Choose Other (type it). Crustomer saves it, so it's in the dropdown next time.
- Importing from Contacts → Import works the same way; a file named after its platform (like partiful-guests.csv) is picked up on its own.
Lists you already uploaded
Contacts → Guest lists shows every list you've uploaded, by event, with a platform dropdown on each. Pick one and it's saved for every guest on that list. Tick several lists to set them at once. Each event's page shows its own lists the same way.
Skip people a platform can reach for free
Partiful and similar platforms let you message your guests for free. In a text or DM queue, pick the event and choose "Leave out Partiful guests": your paid texts go only to everyone else. "Came through" does the opposite.
Still stuck? Write to hello@crustomer.us and a person answers.
More in Contacts and sign-ups
- Import contacts and guest listsSpreadsheets, guest lists and exports from other tools.
- Ticket platforms: Posh, Eventbrite, DICE and moreEvery buyer lands in your list and on the right event, live.
- Sign-up forms and your link in bioYour own sign-up page, with a QR code for the door.
- Connect an AI agent (Meta's Muse)Let an agent add Instagram leads to your CRM with an API key.
- Close friendsSwipe through your contacts to mark close friends, then give them their own blasts.