Help / Getting started
Your first week: health & fitness
Five short steps to get a health & fitness business running in Crustomer.
You don't need to set up everything at once. Do one of these a day and by the end of the week Crustomer is running your follow-ups for you.
- Finish the four setup steps (your industry, your business, bring in your people, get paid). Settings → Setup shows what's left.
- Connect Instagram under Settings → Connections. Your DMs are sorted into leads, and the ones waiting on you show in Inbox → Follow-ups.
- Bring in your clients: People → Add & import takes a spreadsheet or an export from the app you use now. Duplicates are matched for you.
- Put your open jobs in the Pipeline. When one is signed up, Crustomer offers to make it a program with your starter tasks.
- Start each day on Today and Inbox → Follow-ups. Calls, emails and website inquiries are there too, not just DMs.
Import your members from your class booking app, then use Grow → Texts or Email blasts to fill your next intro session.
Still stuck? Write to hello@crustomer.us and a person answers.
More in Getting started
- Set up your workspaceThe setup guide walks you through everything, in order.
- Your brand libraryLogos, colors, fonts, photos and files in one place.
- Home and Follow-ups: what to do todayWho's waiting on you, who's going cold, and who's hot right now.
- Use Crustomer in Claude, ChatGPT or GrokAsk your chat app about leads and follow-ups, or bring a plan in as a project.
- Your first week: events & nightlifeFive short steps to get a events & nightlife business running in Crustomer.
- Your first week: home services & improvementFive short steps to get a home services & improvement business running in Crustomer.
- Your first week: beauty & personal careFive short steps to get a beauty & personal care business running in Crustomer.
- Your first week: creative & mediaFive short steps to get a creative & media business running in Crustomer.
- Your first week: social media & contentFive short steps to get a social media & content business running in Crustomer.
- Your first week: professional servicesFive short steps to get a professional services business running in Crustomer.
- Your first week: insurance & benefitsFive short steps to get a insurance & benefits business running in Crustomer.
- Your first week: real estate & investmentFive short steps to get a real estate & investment business running in Crustomer.
- Your first week: food & hospitalityFive short steps to get a food & hospitality business running in Crustomer.
- Your first week: retail & brandsFive short steps to get a retail & brands business running in Crustomer.
- Following up with people who called or emailedNot every lead comes from Instagram. Here's how calls, emails and website inquiries get followed up.
- What each menu is forToday, Inbox, People, Pipeline, Projects, Calendar, Money, Grow and Reports in one minute.