Help / Getting started
Your first week: social media & content
Five short steps to get a social media & content business running in Crustomer.
You don't need to set up everything at once. Do one of these a day and by the end of the week Crustomer is running your follow-ups for you.
- Finish the four setup steps (your industry, your business, bring in your people, get paid). Settings → Setup shows what's left.
- Connect Instagram under Settings → Connections. Your DMs are sorted into leads, and the ones waiting on you show in Inbox → Follow-ups.
- Bring in your clients & brands: People → Add & import takes a spreadsheet or an export from the app you use now. Duplicates are matched for you.
- Put your open brand deals in the Pipeline. When one is signed, Crustomer offers to make it a campaign with your starter tasks.
- Start each day on Today and Inbox → Follow-ups. Calls, emails and website inquiries are there too, not just DMs.
Add every brand deal to the Pipeline with its fee and due dates, and keep each campaign's deliverables as tasks on its project.
Still stuck? Write to hello@crustomer.us and a person answers.
More in Getting started
- Set up your workspaceThe setup guide walks you through everything, in order.
- Your brand libraryLogos, colors, fonts, photos and files in one place.
- Home and Follow-ups: what to do todayWho's waiting on you, who's going cold, and who's hot right now.
- Use Crustomer in Claude, ChatGPT or GrokAsk your chat app about leads and follow-ups, or bring a plan in as a project.
- Your first week: events & nightlifeFive short steps to get a events & nightlife business running in Crustomer.
- Your first week: home services & improvementFive short steps to get a home services & improvement business running in Crustomer.
- Your first week: beauty & personal careFive short steps to get a beauty & personal care business running in Crustomer.
- Your first week: health & fitnessFive short steps to get a health & fitness business running in Crustomer.
- Your first week: creative & mediaFive short steps to get a creative & media business running in Crustomer.
- Your first week: professional servicesFive short steps to get a professional services business running in Crustomer.
- Your first week: insurance & benefitsFive short steps to get a insurance & benefits business running in Crustomer.
- Your first week: real estate & investmentFive short steps to get a real estate & investment business running in Crustomer.
- Your first week: food & hospitalityFive short steps to get a food & hospitality business running in Crustomer.
- Your first week: retail & brandsFive short steps to get a retail & brands business running in Crustomer.
- Following up with people who called or emailedNot every lead comes from Instagram. Here's how calls, emails and website inquiries get followed up.
- What each menu is forToday, Inbox, People, Pipeline, Projects, Calendar, Money, Grow and Reports in one minute.