Your first week: retail & brands

You don't need to set up everything at once. Do one of these a day and by the end of the week Crustomer is running your follow-ups for you.

1. Finish the four setup steps (your industry, your business, bring in your people, get paid). Settings → Setup shows what's left.
2. Connect Instagram under Settings → Connections. Your DMs are sorted into leads, and the ones waiting on you show in Inbox → Follow-ups.
3. Bring in your customers: People → Add & import takes a spreadsheet or an export from the app you use now. Duplicates are matched for you.
4. Put your open wholesale & collabs in the Pipeline. When one is signed, Crustomer offers to make it a collection / launch with your starter tasks.
5. Start each day on Today and Inbox → Follow-ups. Calls, emails and website inquiries are there too, not just DMs.

Import your customers from your store platform, then build an ad audience from your best buyers under Grow → Ad audiences.